Our capacity to create value is inextricably linked to the value we create for our stakeholders, society, and the environment.
The group’s priority stakeholders encompass the people and organisations that enable us to deliver on our purpose. These include our employees, clients, consumers, communities, government, investors and shareholders. We determine what is material to our stakeholders through regular assessments of our direct and indirect interactions with them. The insights gained from this process shape our reporting and engagement strategies.
The following table provides an overview of our key stakeholder groups, our interdependencies in terms of value creation, the material expectations of each group, and how we engage with them to identify and address these expectations. We recognise that there may be diversity within each group, with individual stakeholders often having differentiated interests.
Click on the stakeholders
The value we wish to create for each of our stakeholders
The value we wish to create for each of our stakeholders
